Canstar Award Winner 2018

As reported by 9 News1, Eyecare Plus has come out as the clear winner in the latest Canstar survey of the 7 major optical chains in Australia.

Eyecare Plus, of which Insight Optometrists are an accredited member, was the only candidate to score 5 stars for overall satisfaction when the optometrists were compared for service and value.

Canstar Award

Stressing the importance of good eye care, the Canstar Blue2 survey aimed to reveal the best optical stores for service and value whilst caring for your eyesight.

More than 3,000 people were asked about their recent experiences when visiting one of Australia’s major optical chains, regarding a range of important factors.

Consideration was given to the quality of advice and followup as well as overall customer service. Value for money was emphasised with, at the same time, an assessment of the extent of product range carried and the choices available to customers.

Simply the Best Optometrists

Eyecare Plus took the top spot, being the only optical chain to record 5 Stars for overall satisfaction. They scored full marks in almost every category, achieving the highest overall ratings of any optical store surveyed.

The Importance of Quality Eyecare

Since approximately 90 per cent of blindness or vision impairment is preventable or treatable3, especially when it’s detected early enough, emphasis was placed on the importance of professional testing and monitoring. Regular checks are recommended to ensure that your eyesight is protected under all circumstances.

The right choice of Optometrist is vital to maintaining good eye health and this must be balanced with service and value.

Insight Optometrists carry a wide range of frames at excellent prices, including many designer lines. This means you can afford to wear your favourite brand name with lenses designed to fit your own prescription.

As contact lens specialists, Insight Optometrists carry all the major brands, including specialist lenses for eye conditions. With our Price Match Promise on many of these lines, we can fit you with contact lenses that will provide comfortable, correct vision.

Come in today to see why we helped Eyecare Plus win the Canstar 2018 “Most Satisfied Customers” Award.

1 See the Nine News report here:

2 Canstar Blue rates customer satisfaction across a wide range of products and services, with the core purpose of helping consumers make better purchase decisions. The ratings are based on professional market research across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics.

The independent results are freely available to consumers via the Canstar website

3 Vision 2020 Australia: